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Both jacks can be in use at the same time but when they are, the dual-use jack is used for listening only. One jack is labeled for headset use only, the other for either handset or headset use. Handset/Headset Console Language The console keypad provides jacks for connecting a handset and a headset. Place your thumbs along the edge of the clamp, and then press down and away from the keypad.You can make adjustments to the ringer, the language of text on the screen, the angle of the keypad, whether you want to handle calls using a handset or headset and more. What happens to incoming calls when I close the 5550 IP Console application? To start the 5550 IP Console Īdjusting the Console To detach the clamp from the keypad The console is designed with your comfort in mind. Starting and Closing the Mitel Networks 5550 IP Console Questions about Starting and Closing the 5550 IP Console The 5550 IP Console starts with the operator status set to “Operator Absent.” To begin receiving calls, you must change the status to “Operator Present.” For more information, see page 37. At another time, the same key, F4, could be used to set up a conference call. For example, when you call a busy extension, the F4 key might be used to request a Callback. The commands are not fixed to a specific softkey instead, they change depending on the state of the call you are handling or the feature you are using.

You use them to enter commands shown in the softkey area on the screen. Softkeys (F1 – F12) Handset and Cradle The softkeys are the F1 to F12 keys on your computer keyboard. GUEST SERVICE Displays room status information and softkeys for managing guest services in a Hotel/Motel installation. BULLETIN BOARD Displays an area where you can type messages that can be viewed from all other 5550 IP Consoles on the system. You can also use the Scratch Pad to store telephone numbers for speed dialing. The Application area is divided into four sections: The top left section displays information about calls on hold the top right, a Phone Book for finding users on the system and other tools such as an electronic scratch pad for taking notes.Ĭonsole Keypad SCRATCH PAD Displays an electronic notepad where you can type messages from callers, reminders, questions, or anything else you would write on notepaper.The Console Status area shows you at a glance what state the console and the system are in -for example whether the console ringer is on or off and whether the system is in Day or Night Service.Your 5550 IP Console consists of a personal computer (PC) with monitor, a standard computer keyboard, a keypad, a mouse and a handset with cradle. It features a specialized keypad and an intuitive user interface for smooth, efficient call handling. Introduction Console Components The Mitel Networks 5550 IP Console is an attendant console and administration application for the Mitel Networks 3300 Integrated Communications Platform (ICP). 4 Console Components.4 Starting and Closing the Mitel Networks 5550 IP Console. CAUTION Caution indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury and/or damage to the equipment or property.Ĭontents Getting Started. Notices Symbols These notices appear on the product and in the technical documentation: These symbols appear on the product: WARNING Warning indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Customers This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Of, Mitel Business Park Portskewett Caldicott NP26 5YR UK Notice to U.S.

Notice to Canadian Customers Notice to Customers in EU Countries This Class B digital apparatus complies with Canadian standard ICES-003.